Question 1

I just signed up for the "Free Version" - what do I get?

Accepted Answer

With the Free Version, you get access to basic features including Add Connections, Withdraw Sent Invites, and Like/Follow Connections. It's a great way to get started with LinkHelp and explore how LinkedIn automation can help your business.

Question 2

I just signed up for the "Lite Version" - what do I get?

Accepted Answer

The Lite Version includes everything in Free, plus Accept Received Invites, Remove Connections, Endorse Connections, Audience Creation, Dashboard, and more. It's perfect for individuals looking to grow their LinkedIn presence.

Question 3

I just signed up for the "Pro Version" - what do I get?

Accepted Answer

The Pro Version is our most popular plan! You get everything in Lite, plus advanced messaging features like Message Targeted Users, Message All Connections, Auto Respond Messages, Message Follow Up, and relationship management features like Wish Happy Birthday and Congrats on New Job.

Question 4

I just signed up for the "Biz Version" - what do I get?

Accepted Answer

The Biz Version includes all Pro features for up to 3 users. It's designed for small teams and agencies that want to leverage LinkedIn automation across multiple accounts.

Question 5

I am an agency owner and need to use LinkHelp on multiple accounts - which plan should I buy?

Accepted Answer

The Biz plan supports up to 3 users. If you need more users, contact us at hello@linkhelp.io for a custom enterprise plan that can accommodate your team size.

Question 6

How do I use LinkHelp on 2 separate LinkedIn IDs?

Accepted Answer

Each LinkHelp license is tied to one LinkedIn profile. To use LinkHelp on 2 separate LinkedIn IDs, you'll need 2 separate licenses or the Biz plan which supports up to 3 users.

Question 7

What are some of the actions that I should avoid while using LinkHelp?

Accepted Answer

Avoid exceeding LinkedIn's daily limits, sending too many connection requests in a short period, or using overly generic messages. LinkHelp has built-in safety limits to help protect your account, but always use automation responsibly.

Question 8

When using the Audience Creation feature, if I have an audience of 10,000+ people, do I still have to use the Delay feature?

Accepted Answer

Yes, we recommend using the Delay feature for large audiences. This ensures that your actions are spread out over time and mimics natural human behavior, keeping your LinkedIn account safe.

Question 9

Can I transfer my LinkHelp license from one account to another?

Accepted Answer

Yes, you can transfer your license. Please contact our support team at hello@linkhelp.io and we'll help you with the transfer process.

Question 10

How can I use LinkHelp to send a message to everyone on LinkedIn that I have a first degree connection with?

Accepted Answer

Use the "Message All Connections" feature (available in Pro and Biz plans). Simply compose your message, add personalization variables, and LinkHelp will send it to all your first-degree connections automatically.

Question 11

Can I use LinkHelp to send messages to 2nd and 3rd degree connections?

Accepted Answer

You can send connection requests to 2nd and 3rd degree connections. Once they accept, they become 1st degree connections and you can then message them. For direct messaging to non-connections, you would need LinkedIn InMail credits.

Question 12

How many messages a day does LinkHelp send if I have a LinkedIn Premium account? How about a basic account?

Accepted Answer

LinkHelp respects LinkedIn's daily limits regardless of your account type. We recommend sending no more than 50-80 connection requests and 100-150 messages per day. LinkHelp's built-in safety limits help you stay within safe ranges.

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